Why link services
Linking lets you access government services in one place. With a myGov account you can get secure messages from linked services in your myGov Inbox and update your contact details with participating linked services.
You cannot create a myGov account in the myGov app. Create it on the myGov website first, then set up the app with the same account.
Services you can link
myGov lists these services, among others:
- Australian Taxation Office (ATO)
- Centrelink and Child Support
- Medicare and My Health Record
- National Disability Insurance Scheme (NDIS)
- Unique Student Identifier (USI) and Workforce Australia
- My Aged Care and Department of Veterans' Affairs (DVA)
Who helps with what
| Problem | Who to contact |
|---|---|
| Signing in to myGov or using your myGov account | myGov helpdesk: 132 307, option 1 |
| Linking a service, including linking codes | The service you are linking, using its contact details on myGov's contact page |
| Questions, feedback or complaints about a service | That service |
Linking with myID
If you use myID with myGov, you need at least a Standard identity strength to link Centrelink, Medicare or Child Support to your myGov account. Linking steps for the myGov app are in the app help section.
Common questions
Where do I get a linking code?
myGov says to contact the service you are linking for help with linking, including linking codes. The myGov helpdesk only helps with your myGov account.
Can I link services in the myGov app?
Yes. myGov points app users to its help section for using the app. You must create your myGov account on the website first.
Official information
- myGov: link services to your account
List of linkable services and where to find the linking steps. Sources checked 8 October 2026.
- myGov: contact
Linked services handle linking and linking codes; helpdesk scope and number. Sources checked 8 October 2026.
- myGov: myGov website
Inbox messages and contact updates via linked services; creating the account on the website before the app. Sources checked 8 October 2026.
- myGov: Digital ID
Standard identity strength needed to link Centrelink, Medicare or Child Support with myID. Sources checked 8 October 2026.